{"xsrfToken":"B4IT-OHUV-HEJL-7ZJX_bc7fd2eed9192f3161d76b5e37f982e5dc88a3ae_lout","branding":{"id":"2","key":"cs","name":"BankPoint Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2191bf","headerLinkHoverBGColor":"#2191bf","headerBadgeColor":"#2191bf"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/86ce0252-d192-4a48-8d0f-53b3cbf37868/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMTcwODIzVDA0NTYzNSIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiYmQyOTczZDMtNjAzNy00OGNiLWI4NzAtNGU4NjdkOWQ0MDkwIiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZTo4NmNlMDI1Mi1kMTkyLTRhNDgtOGQwZi01M2IzY2JmMzc4NjgiOlsicmVhZCJdfSwibmJmIjoxNjM4ODMyODM5LCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2Mzg4MzM0MzksImlhdCI6MTYzODgzMjgzOSwianRpIjoiNTFjZTRlMDAtY2JkNi00OWE5LTk3YzQtYjRlY2Q3NjA4YTZiIn0.JFaUpzQGkIrm7MnCBZOMB7okbnL_u_vRC8p7PTlLNVILjRyBThJjwOOvGe7kfbravurVd9Z8ojlufFJG_-v5tTay_Y3Ueit3SF45JkjJANa5RZnwAimEcl2g89Ra_NP8Cdo90GqjM1mahGYlddF_74PSrdYrgMUZFPCBCF8xcLINv3IJR-HTjC-iidNe2AWEbNucRNArBuCfsst-D38lV701eSTGOEXgQrcnYghWPFcwTG_0YHBvjDV1PMR8fL8mlIdFoJSKu20xeWYjVz7hGNUK2tnoTTPENFV7nIFvU9pn0qDKhL0i1Sc10zfrOwhWsaxB9oYgWhpVM80jOlHZRw&client=bd2973d3-6037-48cb-b870-4e867d9d4090&issuer=micros-group%2Fjira&mode=fit","logoId":"86ce0252-d192-4a48-8d0f-53b3cbf37868","isLogoAvailable":true,"helpCenterTitle":"Welcome to the BankPoint's Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Internet Explorer will no longer be supported by BankPoint starting July 2021","userInitialAnnouncementMessageWiki":"<p>If you are currently using Internet Explorer, please make arrangements to use a different browser prior to July 2021. </p> \n<p><a href=\"https://bankpoint.atlassian.net/servicedesk/customer/portal/2/article/1525645385\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Learn more</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the BankPoint's Help Center","sharedPortalName":"Help Center","announcementHeader":"Internet Explorer will no longer be supported by BankPoint starting July 2021","announcementMessage":"If you are currently using Internet Explorer, please make arrangements to use a different browser prior to July 2021. \n\n[Learn more|https://bankpoint.atlassian.net/servicedesk/customer/portal/2/article/1525645385]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6dfa3ff5-a5b1-4c7f-b4fd-7f13716acabf/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMTcwODIzVDA0NTYzNSIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiYmQyOTczZDMtNjAzNy00OGNiLWI4NzAtNGU4NjdkOWQ0MDkwIiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZTo2ZGZhM2ZmNS1hNWIxLTRjN2YtYjRmZC03ZjEzNzE2YWNhYmYiOlsicmVhZCJdfSwibmJmIjoxNjM4ODMyODM5LCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2Mzg4MzM0MzksImlhdCI6MTYzODgzMjgzOSwianRpIjoiZWE5OTBmMjUtMzM4Zi00MjcxLTgzYzItYWVlMTQ0ZjE3YTFhIn0.H1CygZEStH4mHfkW2enpQl1CjgklHFGPkx3O-59PwLlelv-HPqKBK8az1ya--4GDPk6XRlbi6oka3igNihTzUgChDAMxDnK5MXMeyfoNp2_t6H92m84ciaHC6ATKSYx-Io2__F22TP1MuPzS1Dqe_8SPg0cstIyFh6ZmgyUYRpHPYUAenXozBFwZUyXe1wcCQed6AewApQh2FPH0SgOONY47p4JjS7Cbtx8UcrLMtfD78gGvZeV_F6WoRBixJzG8m_i5kG9Y1KsE_4ECHDVCSbdnQ0JGI_DgaWh1FxaTdKN7mVOTr1dyaTpPwa08aUltp0ETnecDzPzJRD9AjqmZCA&client=bd2973d3-6037-48cb-b870-4e867d9d4090&issuer=micros-group%2Fjira&height=300&mode=fit","bannerMediaApiFileId":"6dfa3ff5-a5b1-4c7f-b4fd-7f13716acabf","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"cs","projectId":10506,"serviceDeskId":2,"name":"BankPoint Support","description":"<p>Welcome! You can open a ticket by clicking on the 'Contact us' bar at the bottom of the page.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"30","name":"New Feature","descriptionHtml":"","callToAction":"New Feature","introHtml":"","icon":11365,"iconUrl":"https://bankpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11365","groups":[],"key":""},{"id":"31","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"","icon":11360,"iconUrl":"https://bankpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11360","groups":[],"key":""},{"id":"32","name":"Upgrade request","descriptionHtml":"","callToAction":"Upgrade request","introHtml":"","icon":11337,"iconUrl":"https://bankpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11337","groups":[],"key":""},{"id":"19","name":"Open a ticket","descriptionHtml":"<p>If reporting an issue, please provide as much information as possible. Details about screens, buttons, and error messages help us address problems faster.</p>","callToAction":"Open a ticket","introHtml":"<p>Have a question, request, or issue to report? Select this option and we'll help you out.</p>","icon":11364,"iconUrl":"https://bankpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11364","groups":[6],"key":""},{"id":"29","name":"Job failure","descriptionHtml":"","callToAction":"Job failure","introHtml":"","icon":11336,"iconUrl":"https://bankpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11336","groups":[],"key":""},{"id":"18","name":"Product demo questions","descriptionHtml":"","callToAction":"Product demo questions","introHtml":"<p>Reviewing our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":11356,"iconUrl":"https://bankpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11356","groups":[6],"key":""},{"id":"17","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11351,"iconUrl":"https://bankpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11351","groups":[6],"key":""},{"id":"20","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11342,"iconUrl":"https://bankpoint.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11342","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[19,18,17]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"67ae5785-19a8-3a37-a78d-d49f0750a348","appLinkName":"System Confluence","appLinkUrl":"https://vsisol.atlassian.net/wiki","spaceKey":"CS","spaceName":"BankPoint Support","spaceUrl":"https://vsisol.atlassian.net/wiki/spaces/CS","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"Internet Explorer no longer supported by BankPoint starting July 2021","userLanguageMessageWiki":"<p>If you are currently using Internet Explorer, please make arrangements to use a different browser prior to July 2021.</p> \n<p><a href=\"https://bankpoint.atlassian.net/servicedesk/customer/portal/2/article/1525645385\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Learn more</a></p>","defaultLanguageHeader":"Internet Explorer no longer supported by BankPoint starting July 2021","defaultLanguageMessage":"If you are currently using Internet Explorer, please make arrangements to use a different browser prior to July 2021.\n\n[Learn more|https://bankpoint.atlassian.net/servicedesk/customer/portal/2/article/1525645385]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://bankpoint.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=bankpoint","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"B4IT-OHUV-HEJL-7ZJX_bc7fd2eed9192f3161d76b5e37f982e5dc88a3ae_lout","baseUrl":"https://bankpoint.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"10485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"bd2973d3-6037-48cb-b870-4e867d9d4090","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}