Jira Service Management

{"xsrfToken":"B4IT-OHUV-HEJL-7ZJX_3b8d50d897ac6bcd9a3e7a4a22a7f1e83a77a261_lout","branding":{"id":"2","key":"cs","name":"BankPoint Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2191bf","headerLinkHoverBGColor":"#2191bf","headerBadgeColor":"#2191bf"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/86ce0252-d192-4a48-8d0f-53b3cbf37868/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZDI5NzNkMy02MDM3LTQ4Y2ItYjg3MC00ZTg2N2Q5ZDQwOTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg2Y2UwMjUyLWQxOTItNGE0OC04ZDBmLTUzYjNjYmYzNzg2OCI6WyJyZWFkIl19LCJleHAiOjE2NjQ4ODg5MTIsIm5iZiI6MTY2NDg4ODMxMn0.FV4APuVciNcXasmhA8_UpTYNk9arLTZbZo7Jwqa9SE8&client=bd2973d3-6037-48cb-b870-4e867d9d4090&mode=fit","logoId":"86ce0252-d192-4a48-8d0f-53b3cbf37868","isLogoAvailable":true,"helpCenterTitle":"Welcome to the BankPoint's Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Internet Explorer will no longer be supported by BankPoint starting July 2021","userInitialAnnouncementMessageWiki":"If you are currently using Internet Explorer, please make arrangements to use a different browser prior to July 2021. \n<a href=\"https://bankpoint.atlassian.net/servicedesk/customer/portal/2/article/1525645385\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Learn more</a>","translations":{"en-US":{"helpCenterTitle":"Welcome to the BankPoint's Help Center","sharedPortalName":"Help Center","announcementHeader":"Internet Explorer will no longer be supported by BankPoint starting July 2021","announcementMessage":"If you are currently using Internet Explorer, please make arrangements to use a different browser prior to July 2021. \n\n[Learn more|https://bankpoint.atlassian.net/servicedesk/customer/portal/2/article/1525645385]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6dfa3ff5-a5b1-4c7f-b4fd-7f13716acabf/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZDI5NzNkMy02MDM3LTQ4Y2ItYjg3MC00ZTg2N2Q5ZDQwOTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZkZmEzZmY1LWE1YjEtNGM3Zi1iNGZkLTdmMTM3MTZhY2FiZiI6WyJyZWFkIl19LCJleHAiOjE2NjQ4ODg5MTIsIm5iZiI6MTY2NDg4ODMxMn0.RbewgKazJNfE48qQIiP8KGI3xvGGo9zcg4faPcmtBDc&client=bd2973d3-6037-48cb-b870-4e867d9d4090&height=300&mode=fit","bannerMediaApiFileId":"6dfa3ff5-a5b1-4c7f-b4fd-7f13716acabf","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"cs","projectId":10506,"serviceDeskId":2,"name":"BankPoint Support","description":"Welcome! You can open a ticket by clicking on the 'Contact us' bar at the bottom of the page.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"17","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":11351,"iconUrl":"https://bankpoint.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11351","groups":[6],"key":""},{"id":"19","name":"Open a ticket","descriptionHtml":"If reporting an issue, please provide as much information as possible. Details about screens, buttons, and error messages help us address problems faster.","callToAction":"Open a ticket","introHtml":"Have a question, request, or issue to report? Select this option and we'll help you out.","icon":11364,"iconUrl":"https://bankpoint.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11364","groups":[6],"key":""},{"id":"18","name":"Product demo questions","descriptionHtml":"","callToAction":"Product demo questions","introHtml":"Reviewing our product and want more information? Select this and we'll be happy to answer your questions.","icon":11356,"iconUrl":"https://bankpoint.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11356","groups":[6],"key":""},{"id":"31","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"","icon":11360,"iconUrl":"https://bankpoint.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11360","groups":[],"key":""},{"id":"20","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":11342,"iconUrl":"https://bankpoint.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11342","groups":[],"key":""},{"id":"29","name":"Job failure","descriptionHtml":"","callToAction":"Job failure","introHtml":"","icon":11336,"iconUrl":"https://bankpoint.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11336","groups":[],"key":""},{"id":"30","name":"New Feature","descriptionHtml":"","callToAction":"New Feature","introHtml":"","icon":11365,"iconUrl":"https://bankpoint.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11365","groups":[],"key":""},{"id":"32","name":"Upgrade request","descriptionHtml":"","callToAction":"Upgrade request","introHtml":"","icon":11337,"iconUrl":"https://bankpoint.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11337","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[19,18,17]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"67ae5785-19a8-3a37-a78d-d49f0750a348","appLinkName":"System Confluence","appLinkUrl":"https://vsisol.atlassian.net/wiki","spaceKey":"CS","spaceName":"BankPoint Support","spaceUrl":"https://vsisol.atlassian.net/wiki/spaces/CS","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://bankpoint.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}